Car to service center and back
Service Relocations
Your customers no longer need to visit the service center. Whether it’s from home to the repair facility or back again, we’ll take care of the journey.
A smooth ride to your repair facility — and back again
We take care of regular maintenance relocations so your customers don’t have to. Whether the vehicle needs to be picked up from home, work, or somewhere in between, we handle it — and return it after the service is done. Each move gets the right driver depending on your needs and the level of interaction needed. Some handovers are simple and quick, others benefit from more interaction. Either way, we make sure the experience is smooth, timely, and professional.
In many cases, these relocations are part of the scheduled recurring maintenance. But dealers also use Flovi to support customers after a car has been sold. If an issue comes up shortly after handover, we handle the pick-up and return to ensure the vehicle gets serviced quickly instead of asking your customer to visit the service center. It’s a simple way to offer more convenience, reduce hassle, and give your customers a more premium, trustworthy after-sales experience.
Why choose Flovi
Save time, skip the hassle
We pick up and return vehicles so your customers don’t have to. That means no extra rides, less traffic at the workshop, and smoother planning for your team.
A better experience from start to finish
Flovi makes vehicle maintenance feel effortless — from friendly drivers and reliable handovers to clear updates via SMS.
The right driver for every move
We match each move with the right person based on your needs — from language preferences to handling premium cars. Every customer interaction reflects well on your brand.
Planned ahead, ready when needed
Most drives are booked 1–2 weeks in advance and handled during daytime hours — but with a wide driver network across the capital area, we’re also ready to step in on short notice when needed.
How does it work?
Order the relocation.
Order the relocation 1.5–2 weeks in advance through our platform.
We find the right driver.
Drivers are matched based on location, timing, and any special customer needs.
Pick-up from the customer.
The vehicle is collected from the customer’s preferred address during working hours (8–16).
Delivery to the service center.
We serve multiple cities with typical distances of 10–30 km — up to 50–60 km. Longer trips are also possible.
Return after service.
After maintenance (often the next day), another driver returns the car to the customer.
Updates sent automatically
The customer receives SMS updates with a live tracking link of the location.
What our customers say
-
"If you work in the car industry and don’t want to worry about logistics or hiring drivers, use Flovi."
Mikko Toivakka
Used Car Sales Manager
-
"The pick-up and return service is truly so convenient. I rated it a full ten out of ten myself last time!"
Saara Vunneli
Key Account Manager
-
"It’s easy. It works. And it frees up time for what really matters."
Jeremias Heikkinen
CEO
-
"Relocations by Flovi run smoothly and on schedule, with extremely professional drivers. Placing an order is quick and easy"
Olli Juhola
Sales Manager
-
"What we value most in Flovi is reliability, simplicity, and speed."
Jukka Myntti
Head of Sales and Purchases
-
"Working with Flovi lets us focus more on our core business and accelerate its development."
Petri Poukkula
CEO
-
"Flovi solved our cost challenge — we only pay for the relocation itself. For mid-range relocations, we’ve even cut our costs in half compared to before."
Kimmo Vainio
Commercial Director
-
"According to our operating principle, we move the car to where the customer is. Flovi’s portal is easy to use – we just enter the pickup location and destination and the preferred time window. A big plus is seeing the relocation price right away."
Alice Othman
Car salesperson
-
"Flovi develops the relocation service with us and our customers in mind."
Jukka Korhonen
Director of Technical Services
-
"For us, Flovi is the only sensible way to deliver cars to customers’ homes."
Niko Kähkönen
CEO
FAQs
-
Is it safe? Can I trust the driver?
-
Yes. Our drivers are experienced. High-value or sensitive cars are given to our most trusted drivers.
-
Do I get updates about the drive?
-
Yes — you'll get an sms with real-time updates as the drive progresses.
-
Can I order more than one move at once?
-
Yes, but each relocation must be booked as a separate order.
-
What areas do you cover?
-
We operate in several cities, typically within a 50–60 km radius. Longer distances are also possible.
-
Do drivers interact with the customer?
-
Yes, if needed. Drivers receive a summary of the service and can relay key points. However, detailed communication about repairs comes directly from the maintenance shop.
-
Can I make a last-minute booking?
-
It depends on availability. In urgent cases, additional fees may apply. Contact our customer service for pricing.
Go with the Flovi
Your all-in-one driven logistics partner with more insights, better pricing and less hassle. Just flovi it.