When Carstore launched in Finland nearly two years ago, the goal was clear: to build a modern used car business without relying on in-house drivers. For vehicle relocations, Flovi was the obvious partner.

“We decided to outsource logistics from day one. As part of Hedin Mobility Group, Flovi was already a familiar partner. We chose them because they offer easy and reliable vehicle relocation services – and we want to grow without building our own logistics team,” says Mikko Toivakka, used car sales manager at Carstore Vantaa, Finland.

Carstore currently operates in Vantaa and Tampere and plans to expand to more locations across Finland in the near future.

“Outsourcing logistics just makes sense”

Carstore promises customers an easy, safe, and enjoyable car-buying experience. With Flovi, these promises hold true, whether the car is being delivered to a customer’s doorstep or moved to another location closer to the buyer.

Toivakka emphasizes that logistics play a big role in Carstore’s growth.

“We buy and sell cars daily, and every delivery impacts the customer experience. Thanks to Flovi, we can keep our promises – and that builds trust and satisfaction,” he says.

His advice to other companies in need of vehicle relocation services? Outsource the logistics.

“It’s so much easier when you don’t have to worry about schedules. Let professionals handle the transport”, Toivakka recommends.

Flovi’s ease-of-use fuels daily efficiency

Toivakka describes Flovi’s customer portal as simple and intuitive. Onboarding new salespeople to the system is fast and straightforward.

“It’s a five-minute task,” he notes.

In daily operations, Flovi makes life easier in very tangible ways.

“If I had to sum it up, Flovi is easy, reliable, and straightforward. I can even tell the customer during a call exactly when their car will be delivered – that’s a big deal,” says Toivakka.

Relocating trade-in cars from customers’ homes is just as smooth when handled via Flovi.

Whether it’s a purchase, trade-in or sale, Flovi ensures that Carstore’s vehicle moves are handled efficiently and reliably – fully in line with Carstore’s own values of ease, transparency, and trust.

Carstore focuses on helping every customer find the right car – and Flovi makes sure that car is in the right place, at the right time.

“With Flovi, we don’t need to run our own logistics team. If you work in the car industry and don’t want to worry about logistics or hiring drivers, use Flovi,” Toivakka concludes.

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